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Excerpt: I have to admit, I underestimated the power of Twitter for awhile — but now that Twitter helped to organize a national uprising in Iran, I've reconsidered a bit. I opened my Capital One statement this month and I noticed an APR hike from 10%->17%. When I called, there was no reason they could give me except some vague nonsense about the economy. No recourse — none. He was obviously operating out of some call center in some country thousands of miles away. My only recourse after pressing for awhile is to fax a letter to some invisible…

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